fd99's Commitment to Responsible Gaming
fd99 believes entertainment should always be safe and controlled. Using our responsible gaming tools, you can set your own limits.
Your Control Is in Your Hands
fd99 gives you powerful tools to manage your own gaming experience.
Deposit Limits
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set it takes effect immediately, and a waiting period applies before it can be increased — helping you make considered decisions.
Time-Out Feature
Use the time-out option when you want to take a break. Temporarily suspend your account for anywhere from 24 hours to several weeks. During this period logging in, making deposits, and placing bets are all disabled.
Self-Exclusion
Choose self-exclusion when you need a longer break. Activating this option closes your account for a set period or permanently. Any attempt to open a new account while an exclusion is active will be rejected.
Betting History and Reality Check
View your full betting history, a summary of wins and losses, and the duration of your active session at any time. Set regular reality-check notifications to keep yourself informed.
24/7 Bengali Support
Our dedicated support team is always ready to help with any concern. Chat with us in Bengali via live chat and get immediate assistance on responsible gaming. We are here for you without judgment.
Minor Protection
fd99 strictly enforces a 21+ age requirement. To prevent children and teenagers from accessing the platform, we apply an age verification process and recommend the use of parental control tools. Use internet filtering software at home.
For Ages 21 and Above Only
Registration and participation at fd99 are exclusively for individuals aged 21 or older. Submission of a valid ID document is mandatory during the account verification process. Minors are not permitted to use the platform under any circumstances.
The Core Ideas of Responsible Gaming
Betting is entertainment — not a source of income. Keeping this simple truth in mind can help you avoid many problems. Play by following the principles below.
Bet Within Your Means
Only wager money whose loss will not affect your daily life. Never use money set aside for rent, food, or your family for betting.
Set a Time Limit
Decide how long you will play before you start. Set a timer and take a break when it runs out. Avoid playing when you are tired or under mental stress.
Do Not Chase Losses
Trying to recover losses immediately by placing larger bets is the most dangerous habit. Treat losses as the cost of entertainment and end the session.
Play for Entertainment
Betting and casino games are a form of entertainment. Winning is a bonus, but the main goal is to enjoy yourself — not to earn money. This mindset keeps gaming enjoyable.
Be Honest with Your Loved Ones
A tendency to hide your gaming from family or friends is a warning sign. Talking openly with the people close to you reduces stress and helps address problems early.
Keep Your Password Secure
Never share your fd99 account password with anyone. If others use your account, financial and legal risks can arise. If you notice any suspicious activity, contact support immediately.
When Should You Seek Help?
If any of the signs below appear, take a break and contact our support team.
Spending Beyond Your Budget
You are going beyond your set budget or borrowing money to cover expenses — this is a clear sign of a problem.
Disruption to Sleep and Work
You feel that gaming is causing you to neglect sleep, studies, work, or family responsibilities.
Increasing Secrecy
You have started hiding your gaming from family or friends, or you are being dishonest about it.
Escaping Your Feelings
You keep returning to gaming repeatedly to get temporary relief from sadness, loneliness, or stress.
Unable to Stop
You have tried several times but are unable to stop or control your gaming.
Urgency to Recover Losses
After losing, you feel a strong urge to place even larger bets to win that money back.
How to Set Self-Exclusion and Limits
Responsible gaming tools at fd99 are easy to access. Follow the steps below or contact support directly.
Log In to Your Account- Step 1 — Log In: Access your fd99 account and go to the "Account Settings" or "Security" section.
- Step 2 — Responsible Gaming Menu: Find the "Responsible Gaming" tab — it is clearly visible within the settings.
- Step 3 — Choose Your Limits: Set deposit limits, session limits, or a time-out duration. Changes take effect immediately.
- Step 4 — Self-Exclusion: For a long-term break or permanent closure, select the "Self-Exclusion" option and follow the instructions.
- Step 5 — Support Assistance: If you have trouble at any step, chat with us in Bengali via live chat — support is available 24/7.
- Step 6 — Confirmation Email: When any limit or exclusion is activated, you will receive a confirmation email. A designated waiting period applies before changes can be made.
fd99's Promise
Strict Age Verification
We verify national ID documents at registration and before large withdrawals. Individuals under 21 are not permitted to open an account under any circumstances.
SSL Encryption and Fair Play
Your data and transactions are protected by the highest level of encryption. Our games ensure fair outcomes — any fraudulent activity is investigated immediately.
No Irresponsible Advertising
fd99 never targets minors or vulnerable groups with advertising. Our promotional materials always carry a responsible gaming message.
Trained Support Team
Our support representatives are specially trained to identify and assist with gambling-related problems. If you are struggling, speak up without hesitation — we do not judge, we help.
Contact Support Today
Having trouble keeping your gaming under control? Our Bengali-speaking support team is with you 24 hours a day, 7 days a week. Send a message via live chat or email us — you will receive assistance in complete confidence.
Email: [email protected]
Play Responsibly, Have Fun
Enjoy entertainment at your own pace. Cricket betting, slots, or casino — all within your control.